Shadowstar

Services

Two kinds of remote help. Have a look, then tell us what you need.

The routine work, handled.

Executive & Operations Support

Remote help with the steady, behind-the-scenes work: processing, paperwork, records, databases and custom business tools. For business owners, busy professionals and households.

How we can help

  • Processing and paperwork

    Forms, applications, registrations and renewals, including the paperwork that large companies and government offices require.

  • Secretarial support

    Calendars, scheduling, email, reminders and the follow-up that keeps things moving.

  • Data and records

    Data entry, spreadsheets, databases and cleanup, so your records are accurate and easy to find.

  • Research and briefings

    Looking into the question you don’t have time for, and summing it up clearly.

  • Custom tools and automation

    Small custom business tools, simple apps and automations, plus setting up the tools you already pay for.

  • Planning and coordination

    Events, projects and the details that hold them together.

Ask about Executive & Operations Support

Catch up with tech, and stay protected.

Tech Confidence & Protection

One-on-one guidance for families, executives and anyone catching up with new technology. We explain it plainly, show you how, and stay with you while you try it. Sometimes we'll learn something new together.

How we can help

  • One-on-one guidance

    Learn the tech you want to use, at your pace, from first steps to going deeper with phones, computers and AI tools.

  • A friend beside you

    Sometimes you just need someone there while you try something new. We’ll guide you step by step.

  • Ask before you click

    Not sure about a text, email, call or pop-up? Send it to us and we’ll tell you what we think.

  • Device and app help

    Remote help with phones, computers and apps, by screen-share that you start.

  • Safety setup

    Updates, a password manager, 2-step verification, backups and privacy settings.

  • Account recovery and cleanup

    Locked or hijacked accounts, suspicious charges, and tidying up after a scam.

  • Family safety plan

    A family safe word, trusted contacts and a simple plan for when something goes wrong.

  • Group safety talk

    A short virtual session on spotting phishing, AI voice scams and account takeovers.

Ask about Tech Confidence & Protection

No price list and no subscriptions. Every request is different, so we’ll talk it through and give you a simple quote for that request before any work starts. You’re never committed to anything ongoing.

Shadowstar’s guidance is practical advice from experience, not legal advice. For legal questions, talk to a licensed attorney. Your state bar association’s lawyer referral service can help you find one, and LawHelp.org lists free legal aid by state.

Our safety promise

  • We never cold-call you.
  • We never ask for your passwords.
  • We never ask for payment by gift card, wire transfer, or crypto.
  • We only screen-share when you start the session.
  • Every client gets a personal verification word, so you always know it’s really us.

Dealing with fraud right now? Call your bank first, then report it to the official sites at ReportFraud.ftc.gov and ic3.gov. We’d also like to hear about it, and we can help you lock things down and recover.